Tara Marie LMT
Policies and Procedures
At Beauty Evoke LLC, we specialize in providing high-quality services and products to our clients. Your business is valued and cooperation is appreciated. We make a commitment to guarantee your appointment time and refuse all other requests after you have been booked. We pride ourselves on excellent customer service and want to provide you with an unforgettable experience.
​Cancellation Policy
A 24-hour cancellation notice is required for any scheduled appointments including gift certificates. We will only allow 1 missed appointment to continue scheduling your sessions. For the 1st missed appointment you will be charged a 50% fee for the session. Late-show to your appointment might reduce the amount of time and full payment will still be required. If a staff member is unable to make a confirmed appointment and cancels, we offer 50% discount for the service that was scheduled. New clients will be canceled if they try to schedule online without having permission to do so.
Communication Policy
Please only call, text, or book online. We do not accept bookings from social media. Also realize that during the day, the phone may not be answered quickly due to being in session. Most questions are answered online. Current clients can also book online anytime! We hold ourselves to a professional standard and we require all communication to remain professional. If any inappropriate discussions are sent, we will end the conversation. Phone calls are answered between the hours of 8:30am-8:00pm. Later appointments between the hours of 8pm-10pm must be scheduled by 7pm.
Scheduled Appointment Policy
There is parallel parking available anywhere on the street. Please arrive on time. If you arrive early, we ask that you wait and show up no earlier than 2 minutes before your scheduled appointment. You must come through the front double doors. You can use our restroom before your appointment if necessary. Before the session, we will go over your expectations. Please do not use your cell phone while in our facility. We also ask that voices be kept to a minimum.
Refunds
All payments for service are final and we do not refund for services rendered. If you are unhappy about a service or procedure, please speak with management and allow us the opportunity to make it right. We value your input and try our best to uphold high-quality standards. Therapeutic massage is strictly non-sexual. If a client expresses interest in sexual behavior, the therapist is required to terminate the session and payment will still be rendered in full.
Records
All written records are kept confidential and will not be shared with any outside establishment, individual, organization, or medical facility without written consent from you, the client, or the client’s legal guardian. Unless legally required by local, state, or federal subpoena, summons, court order, or payment dispute.
Online, published, and verbal reviews
Due to the nature of the disbursement of information online, in the media, and via word of mouth, we ask that all negative experiences be communicated directly to a manager before being distributed in the public domain. We want the chance to correct any problem and make it right. Management will do a full inquiry to verify the situation and correct the outcome. Our staff and procedures will be held to the highest standards and our intention is that every client receives the best services and products possible. Be aware that if you distribute unfounded or incorrect information, that falls into slander and liable laws.
Website Terms and Use
Our website is for informational purposes only. We retain the rights to all information contained including content, pricing, graphics, pictures, and documents, none of which should be copied or distributed without our prior written consent. By using our website, you agree to abide by our terms.
Limits of Liability
Nothing stated online or through direct communication is to be misconstrued as medical advice or diagnosis.